Shipping & Returns
START YOUR RETURN:
https://nsfclothing.loopreturns.com/#/
ELIGIBILITY FOR RETURNS AND EXCHANGES:
NSF offers returns and exchanges on all merchandise started within 14 days of the purchase date, less $9 handling fee ($15 for Hawaii and Alaska). There is no handling fee for exchanges on full priced merchandise.
All sale items marked Credit/Exchange are available for store credit or exchange only.
All sale items marked FINAL SALE will not be eligible for return at any time. No exceptions.
Using our welcome discount codes and specific one-time use special codes will not mean your purchase is non-returnable. Feel free to reach out to Customer Service (info@nsfclothing.com) if you are having trouble with returning your order if all you used is a welcome or a special code!
* Merchandise purchased at other retailers must be returned to the respective retailer.
* Return items must be unworn, unwashed, undamaged, unused, with all original tags attached.
* Upon receipt of returned goods, NSFClothing.com reserves the right to deny refund if the merchandise does not meet the return policy requirements.
MODIFIED POLICY:
If you return more than $7,500 in a 12-month period you may be subject to a modified return policy. We will contact you if you are subject to the modified policy.
How to send back your return or exchange and pack your item(s) and start your return at Loop and indicate the reason for return. Please note that a $9 handling fee will be deducted from your refund. Exchanges on full priced merchandise do not need to pay handling fee.
- Drop off the package at a USPS store closest to you.
- Allow 7-10 days from the day NSF Clothing receives back the package for us to complete your refund or online store credit.
- If you decide to send back your return without using the return label from Loop, please send your return to the following address. This option will allow you a refund in full. You will be responsible for any lost package.
NSF Clothing Warehouse 1700 S Santa Fe Ave. Suite #291, LA, CA 90021.
For any additional questions, please contact NSF Customer Service: Email:info@nsfclothing.com
SHIPPING METHODS/TRANSIT TIMES:
UPS STANDARD GROUND: 1-2 business days processing plus 3-5 business days in transit
*Hawaii and Alaska ship USPS Ground Advantage: 1-2 business days processing plus 10 business days in transit
UPS EXPEDITED: Same day (business day) processing plus 1-3 business days in transit
*Hawaii and Alaska ship USPS Priority Mail: Same day (business day) processing plus 4-5 business days in transit
Orders received after 2PM (PST) will be processed on the following business day. Weekends and holidays are not considered business days. Orders received on these days will be processed on the following business day.
U.S. SHIPPING COSTS:
Ground: FREE for orders over $250. Under $250, there is a shipping charge.
*Under $250 for Hawaii and Alaska cost starts at $20.00.
Expedited, Subject to location.
Shipping and handling fees are non-refundable. We do not offer Saturday delivery.
*Orders shipping to Alaska, Hawaii or Puerto Rico ship via USPS Ground Advantage or Priority Mail.
Refusal of delivery:
If you refuse delivery of any package from NSF Clothing, our default carrier, UPS, will return the package to our warehouse and you will receive a refund for the merchandise and tax paid, less the round-trip costs for shipping to your address and returning back to NSF office. If you paid for expedited shipping, this will not be included in your refund. Shipping and handling fees are non-refundable.