Privacy Policy
Introduction
NSF Clothing respects your privacy. This Privacy Policy applies to personal information we collect on nsfclothing.com (the "Site"), in our stores and through other channels, as described below. The policy explains how we collect and use this information and with whom we share it. Please know that NSF Clothing will never share, sell or rent your information to third parties for their direct marketing purposes. The policy also explains our efforts to secure your information and ways you may access and change your information and preferences.
We may update this Privacy Policy from time to time without prior notice to you. If we make changes, we will notify you by revising the date at the top of the policy or by providing more prominent notice, as appropriate.
Information We Collect From You
We collect personal information from you when you: (1) purchase products from us, whether online or in one of our stores or shop-in-shop stores; (2) register for and use an account on nsfclothing.com; (3) participate in a promotion or survey; (4) contact us for customer service, personal styling assistance or any other reason; (5) apply for a job; or (6) otherwise use this Site or provide information to us. The information we collect may include your name, email address, phone number, billing and shipping addresses, details on the items purchased/returned, date of birth, gender, payment information, product preferences and other information you elect to provide to us. We may also obtain information about you from other sources. For example, we may collect information from the U.S. Postal Service's national change of address database to verify and update mailing addresses.
We may combine the information we collect from and about you online with the information we collect from and about you offline. We may also combine your information with information we receive about you from other sources, such as address update services.
Please note that nsfclothing.com is hosted in the United States and is intended for our customers in the United States. If you access the Site from a location outside of the United States, you acknowledge that the information you share and that we collect on the Site is sent to the United States, a jurisdiction that may not provide the same or equivalent level of data protection laws as those of your country of residence.
Information Automatically Collected
We automatically collect certain information from you when you access our Site, such as your browser type, operating system, IP address, pages accessed on our Site, links clicked, time spent on the Site and your general location. Subject to applicable law, we treat this information as non-personal. We use this information to tailor the content of our website and to enhance your shopping and customer service experience.
Cookies And Other Tracking Technology
We use "cookies," "web beacons" and other tracking technologies, which sometimes distinguish you from other visitors to this website, to understand better how you interact with our Site and email communications. A cookie is a small text file that may be stored on your computer or mobile device when you visit a website. Cookies enable our Site to recognize your device upon future visits. Web beacons, typically a one-pixel image on a webpage or in an email, are used to communicate information from your computer to a website, such as the IP address of the computer that downloaded the page on which the beacon appears and browsing activity. By using cookies and web beacons, we may: (1) remember you when you return to nsfclothing.com; (2) keep track of your order as you shop our Site; (3) preserve your shopping bag for later consideration; (4) grant access to the secure parts of the Site; and (5) monitor, improve and customize our web content, our products and services and our promotional and advertising activities. You can manage, refuse or block cookies and web beacons at any time through the settings in your web browser. However, by doing so, you may not be able to access or use certain features of our Site.
In addition, we and select service providers may collect personal information about our visitors' online activities over time and across third party websites. Some web browsers and devices permit you to broadcast a preference that you not be "tracked" online. Our website is not designed to respond to "do not track" signals received from browsers or other mechanisms that provide internet users the ability to choose how their information is collected over time and across third party websites or online services. To learn more about how we use Cookies, please visit our Cookies and Tracking Technologies Policy
Third Party Analytics And Advertising
In our effort to improve and customize our content, and to provide you with advertising and offers that may be of interest to you, we engage third party service providers that use tools, such as cookies and web beacons, to collect information about your visits to this website and other sites, and your interaction with our email communications. This information may be used to, among other things, analyze data, understand our visitors ' web activity, develop promotional and advertising activities and serve targeted content and advertisements to you on this and other sites. To learn more about Internet-based advertising and your choices with respect to them, please visit the Network Advertising Initiative at www.networkadvertising.org and the Digital Advertising Alliance at www.aboutads.info.
How We Use Information
We may use information about you for various purposes, including to:
- Furnish the products and services you request, process your transactions and send you related information, such as order and shipping confirmations and receipts;
- Provide customer support and respond to your comments, questions and requests;
- Notify you of products, services, offers, promotions, events and features that may be of interest to you;
- Facilitate and personalize your shopping experience in our stores and online;
- Develop and improve our products, services, this website and our stores;
- Monitor and analyze trends, usage and activities;
- Create targeted offers and advertising on this Site and others;
- Manage your online account(s) and provide updates, security alerts and administrative messages;
- Detect and prevent fraud and protect the security of this Site and our operations; and
- Fulfill any other purpose for which the information was collected.
Information We Share
NSF Clothing will never share, sell or rent your information to third parties for their direct marketing purposes.
We may disclose information collected from and about you as follows (subject to applicable laws):
- With vendors, consultants and other service providers who use the information solely to carry out our instructions and for no other purpose;
- To comply with a request for information by law enforcement, or to the extent required by applicable law, regulation or legal process;
- If we believe there has been a violation of the nsfclothing.com Terms of Use, any user agreements or policies, or to protect the rights, property and safety of NSF Clothing or a third party;
- In connection with any proposed or actual merger, financing or sale or transfer of all or a portion of our assets or business to another entity;
- With our affiliates, licensees and joint venture partners for the purposes described in and consistent with this Privacy Policy;
- If you request to share a product page or your "wish list" with another person, in which case we only use the information to complete the request and will not retain such information; and
- With your consent or at your direction.
How We Secure Your Information
Security is extremely important to us. We maintain appropriate administrative, technical and physical safeguards to protect the personal information you provide on this website and in our stores against accidental, unlawful or unauthorized access, disclosure, destruction, loss, alteration or use. We use Secure Socket Layering (SSL) technology to ensure that personal and payment information provided on nsfclothing.com is protected when transmitted over the Internet. Please check the URL line of your browser when submitting information. When the letters in the URL line change from "http" to "https," the "s" is an indication that you are now in a secure area employing SSL.
Unfortunately, the transmission of data via the Internet is never completely secure. While we do our best to protect your personal data, we cannot guarantee the security of information shared with us online.
When you store information in an online account, we ask that you protect such information with a password. Please take care to protect your password. We will never ask you for your password.
Third Party Sites And Stores
Our website may, from time to time, contain links to other sites operated by companies that are not affiliated with NSF Clothing. These third-party sites may have different privacy policies, which you should review if you access the sites from nsfclothing.com. We are not responsible for the content or practices of any websites that are not affiliated with NSF Clothing.
This Privacy Policy also does not apply to the department, specialty or other non- NSF Clothing stores in which our products are sold. Information collected in a non- NSF Clothing store is subject to those stores' privacy policies or notices.
Access / Your Choices
Subject to applicable law, you may access the personal information we retain about you, and review, correct, update, block or delete such information. Please submit your request, along with your name, email address and postal address, to the NSF Clothing email or postal address listed here. You may also update, correct or delete your online account information at any time by logging into your account or by contacting us by email or by post. Please note that we may retain certain information as required by law or for our legitimate business purposes. We may also retain cached or archived copies of information about you for a certain period of time.
To stop receiving promotional communications from us, you may: (1) follow the unsubscribe instructions contained in each promotional email; (2) log into your account on nsfclothing.com and change your preferences; or (3) send your request, along with your name, email and postal address, to the email or postal address listed here. We will process your request within a reasonable time frame, but you may, in the interim, receive previously scheduled communications from us. We may also continue to send you non-promotional emails, such as messages about your account or purchases.
Children's Privacy
Nsfclothing.com is not directed to children under the age of thirteen and we do not knowingly collect personal information from children under the age of thirteen.
Contact Us
If you have any questions or requests relating to this Privacy Policy and our practices with respect to personal information, please contact us at: info@ nsfclothing.com . You may also contact us using the following information:
NSF Clothing
1700 S Santa Fe Ave. #291
Los Angeles, CA. 90021
Attn: Customer Service
Phone: 310-844-0755
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Messaging Privacy Policy
This Messaging Program Privacy Policy explains how NSF Clothing collects and uses information about you in relation to its text message marketing program (the “Messaging Service”). We use Klaviyo to provide the Messaging Service to you. For the purposes of the Messaging Service, Klaviyo acts as our service provider and data processor of your information.
The NSF Clothing mobile message service (the "Service") is operated by NSF Clothing (“NSF Clothing”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.
By consenting to NSF Clothing’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of NSF Clothing through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).
You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with NSF Clothing. Your participation in this program is completely voluntary.
We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.
You may opt-out of the Service at any time. Text the single keyword command STOP to +18337082004 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other NSF Clothing mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.
For Service support or assistance, text HELP to +18337082004 or email info@nsfclothing.com.
We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.
The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.
To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.
We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.
Sharing of Information
We may share, transfer, or disclose your information, if you consent to us doing so, as well as in the following circumstances:
Service Providers. We may share your information with third parties to help us provide the Messaging Service to you.Legal Requirement and Protection of Attentive and Others. We may disclose your information as we believe such disclosure is necessary or appropriate to: (i) comply with applicable law and legal processes; (ii) respond to requests from public and government authorities, including public and government authorities outside your country of residence; (iii) enforce a contract with us; (iv) protect our rights, privacy, safety, or property, and/or that of our affiliates, you or others; and (v) allow us to pursue available remedies or limit the damages that we may sustain.From time to time, we may share aggregate or de-identified information about use of the Messaging Service and such aggregated or de-identified information may be shared with any third party, including advertisers, promotional partners, and sponsors.