Copy of FAQ 2

What are your return policies?

Using our welcome discount codes and specific one-time use special codes will not mean your purchase is non-returnable. Welcome codes are given in an email when you first sign up for our newsletter, and the one-time use special codes are given whenever the situation warrants it, such as if our team feels that you are worthy of being compensated for errors made on our end.

Feel free to reach out to customer service ( if you are having trouble with returning your order if all you used is a welcome or a special code!

All items purchased on sale or with a promotional code are considered final sale and will not be eligible for returns/exchanges or site credit. No exceptions. NSF does not extend price adjustments or partial refunds on orders made prior to the promotion. Orders are processed pending item availability and credit card verification. Customer service will contact you via email if an item has been backordered or if there are any other issues with your order.

  • Item/s must be in good condition and sealed in original packaging
  • All original tags must still be attached
  • Have not been worn, washed, soiled, or altered in any way
  • Received at NSF office within 20 days from the date your order was fulfilled for a refund, less return shipping cost of $7.00
  • Received at NSF office within 30 days from the date your order was delivered for online store credit only valid for 1 year, less return shipping cost of $7.00

Please visit our shipping and returns page for a full description of the policies and instructions for returning your order.

When will my pre-order item arrive?

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What's the status of my Order?

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How can I cancel my order?

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How can i exchange a gift I received?

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Which credit cards does NSF Clothing accept?

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What if I have a problem with an NSF Clothing product?

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How do I redeem a gift card?

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How do I know if an item is in stock?

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My item that i received looks different than online. Why is this?

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